Crystal Tech Service
Dell & Lenovo Authorized Service Centre

Hanging system, smashed screen, liquid damage, or a laptop that simply won't boot? Walk in to our Malleshwaram or Yelahanka counters for an immediate inspection. Most software and basic hardware jobs are sorted the same day.

Dell Authorized Service Centre Lenovo Authorized Service Centre

No hidden charges  |  Free over-the-counter diagnostics

2 branches · Bengaluru
Dell & Lenovo
Mon–Sat, 9:30 – 18:30

Dell & Lenovo Multi-Brand Laptop Service

Out-of-warranty service & limited servicing for End-of-Life (EOL) devices.

Dell Lenovo HP Apple Asus Acer Alienware Microsoft Surface Microsoft Surface
Ask about your device

Trusted by industry leaders

We have delivered reliable and transparent IT support and laptop servicing to a diverse range of enterprise clients and channel partners.

IISc
Coca-Cola
Wipro
Karvy Innovotech (HCL)
CTDI
Digicom

Fourteen years, hands-on.

43,000+ Laptops serviced
14yrs Of industry experience
4.5/5 Rated by 1,300 customers
10+ Certified technicians
Awarded by Dell.

Gold, silver and bronze awards from Dell for excellent service

Located in the heart of Malleshwaram, Crystal Tech Service is an official Dell Authorized Service Provider and your trusted local expert for Lenovo devices. With 14 years of hands-on industry experience, our certified technicians are veterans in diagnosing and repairing both consumer and business laptops. We bring the exact same dedication to everyday users as we do to our corporate clients, having partnered with major organizations like IISc, Coca-Cola, Standard Chartered, and Wipro to keep their technology running smoothly.

We have thrived in this industry by staying true to a simple promise: delivering reliable, straightforward, and transparent service without any of the noise. We've serviced over 43,000 devices, and earned multiple awards from Dell for our exceptional service. People choose us because they know their devices are in safe hands, and we work hard every single day to ensure we never lose your trust.

Our service profile.

Under-warranty service

We offer completely free diagnostic and repair services based on your official manufacturer warranty category. Supported by genuine parts, direct brand compliance, and certified technicians, we ensure your original Dell or Lenovo warranty remains fully intact.

Free repair Genuine parts Warranty intact

Out-of-warranty service

For devices past their warranty, we provide component-level troubleshooting, transparent brand-wise pricing, and direct part replacements. Most standard software or hardware fixes are completed in just 1 to 3 days using our factory-trained expertise.

Component-level Transparent pricing 1-3 days

End-of-life service

If your aging laptop is classified as End-of-Life, we help extend its operational lifecycle through targeted hardware upgrades like RAM and SSD replacements. All repairs and parts sourcing remain strictly subject to authentic component availability.

RAM & SSD upgrades Lifecycle extension

What we repair.

Not switching on / Dead laptop

This is the most common issue we come across. We diagnose component-level functional faults right at the counter to determine exactly why your device isn't powering up.

Slowness & hanging

We identify system bottlenecks and resolve freezing issues with quick software fixes or same-day RAM and SSD upgrades to get your machine running fast again.

Overheating systems

We address internal heating problems to protect your motherboard and other vital components, ensuring your laptop runs at an optimal and reliable temperature.

Broken or damaged screens

We offer expert screen replacements, often providing same-day turnaround using genuine, certified panels (always subject to exact part availability and our daily work queue).

OS & software crashes

Whether you need malware removal, an official Windows reinstall, or a fix for a crashing OS, we resolve all software-level issues with a quick one-day turnaround.

Battery & hardware replacements

Depending on whether it is an authorized brand part or a third-party product, replacements carry a transparent 1-month to 1-year warranty.

Motherboard & component-level faults

Our team of 10+ certified technicians is fully equipped to handle advanced component-level repairs for functional parts, ensuring high-quality, straightforward service.

Basic data recovery & drive failures

We have a strict "we don't touch data" privacy policy. We offer basic data recovery with upfront disclaimers, and if your hard drive requires core-level laboratory recovery, we will point you to the right specialized contacts.

How it works.

Step 01

On-the-counter diagnosis

Bring your laptop to our walk-in center for an immediate, in-person inspection by our certified technicians.

Step 02

Transparent solution

We explain the exact problem and provide a clear, straightforward repair plan with upfront pricing.

Step 03

Expert fixing

Our team repairs your device using genuine or high-quality parts, ensuring your data remains completely untouched.

Step 04

Quick delivery

Pick up your fully restored laptop. Standard repairs typically take 2 to 3 days, while express upgrades are often completed the same day.

Our core values.

Value for quality

Our certified technicians ensure your laptop receives the highest standard of expert care.

Straightforward & transparent

We believe in clear, brand-wise pricing with absolutely no hidden fees and a completely honest repair process.

No-noise reliability

We deliver efficient solutions without the hassle, aiming to get your device back to you safely and quickly.

Customer-first support

Your peace of mind is our priority. We are always accessible via WhatsApp during working hours to answer all your questions.

What customers say on Google.

4.5/5

1,300+ Google reviews

Ratings and reviews left by walk-in customers on our Google Business profile.

Read all reviews
Syed Umar Syed Umar 5 months ago

Delighted with the service. Got my friend's laptop fixed within 30 min, which was not booting up due to overvoltage. Pricing is also reasonable.🔥💯

P Puneeth A 4 months ago

I'm so pleased with the excellent service at Crystal Tech Service! They efficiently repaired my Dell laptop under warranty, and their professional team kept me updated throughout. My laptop was returned in fantastic condition, and I truly value their helpful approach and top-notch quality. Highly recommended!

Chiranthan bg Chiranthan bg 5 days ago

I'm happy about receiving my laptop before the given time and satisfied with the service offered. They give very good customer service and I'm very happy that the issue I was facing was resolved very soon which I wasn't able to get resolved in other shops. The way they treat customers and interaction with them is the best quality of this organization. I suggest people to go here if you're facing issues regarding such. They do repairs at an affordable price and the system is more secure and it comes back to you in a very good condition without any glitches.

M Mahendran Mahi 2 days ago

I had given my damaged Dell laptop to this service center, and I’m very satisfied with the service and support they provided. The team was professional and handled the repair under warranty efficiently. They kept me informed throughout the process, and the laptop was returned in great condition. I truly appreciate their helpful approach and quality service. Highly recommended!

D Divya Drishty 3 days ago

I was very happy with the service provided here i would recommend everyone to go to here for any kind of issues regarding laptop they handled everything very smoothly and quickly

Visit our stores.

Questions, answered.

We are open Monday to Saturday, from 9:30 AM to 6:30 PM. We are closed on Sundays.
No, not yet. Our certified technicians perform an immediate, on-the-counter diagnosis and discuss the best solution with you in-person.
Generally, there is no inspection fee. However, for severe cases where we must invest significant time to diagnose a complex core issue, a bare minimum charge of ₹300 applies.
Software issues are typically fixed within a day. Standard part replacements take about 2 to 3 days. For complex out-of-warranty repairs that require specific part sourcing, the turnaround is usually 8 to 10 days.
While we do not use automated SMS tracking links, we believe in personal support. Our team is always available on WhatsApp during working hours to give you real-time updates on your device.
First, we provide an on-the-counter diagnosis. Second, we explain the solution and pricing. Third, we proceed with fixing the device. Finally, we hand it back to you (usually within 2-3 days or ASAP for express services).
Yes, our pricing is completely transparent. We use brand-wise pricing, meaning costs differ clearly depending on whether we use authorized brand parts or third-party alternatives. You always know exactly what you are paying for before we begin.
Yes. Authorized brand parts typically come with a standard 90-day warranty. If you opt for third-party parts, the warranty ranges from one month to one year based on the specific product.
Absolutely. We service both consumer lines (like Inspiron, IdeaPad, and Yoga) and enterprise models (such as ThinkPad, Latitude, and Vostro). Please note that we only service desktop monitors if they are currently under warranty.
Yes, if your device is covered under an official manufacturer warranty, there are no charges for the repair, provided the issue falls under the specific warranty category your system carries.
Your privacy is fully respected. We strictly do not touch your personal data during hardware repairs. While we recommend backing up your files beforehand as a best practice, you can trust that your data remains yours.
Going to an unauthorized shop risks everything: the safety of your data, the quality of the service, and the longevity of your device due to counterfeit parts. As an authorized provider, we guarantee certified technicians, genuine parts, and brand compliance.
Yes, we offer same-day service for specific requests like RAM and SSD upgrades, as well as standard screen replacements. Please note that same-day turnaround is always subject to part availability and our daily work queue.
We can perform basic-level data recovery and will always give you an upfront disclaimer about the chances of success. If your drive requires complex, core-level data extraction, we do not handle that in-house, but we will gladly connect you with trusted, specialized contacts who can.
Yes, we offer "end-of-life" servicing to help extend the lifespan of older laptops. However, please understand that repairs and part replacements for these older models are strictly subject to product and component availability in the market.

Tell us what's wrong. We'll be ready when you walk in.

Send a quick WhatsApp message - your laptop model, what's going wrong, when you'd like to come by - and we'll have a technician ready for you.